DevOps On-Call Support Services

Get your production incidents resolved fast by our on-call DevOps experts team
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common challenges

Most DevOps Journeys Look Like This

Months spent searching for a on-call expert with experience.

Risk of hiring the wrong fit after all that time and effort.

📉

Not enough work to justify a full-time hire.

💸

Full-time is too expensive when part-time assistance in DevOps would suffice.

🏗️

Constant management required until the on-call expert is comfortable.

💥

Collecting technical debt by doing DevOps yourself.

🔍

Difficulty finding a DevOps agency that meets expectations.

🐢

Development slows down because DevOps tasks are neglected.

🤯

Double context-switches trying to manage DevOps.

There's an easier way
the meteorops method

Flexible capacity of talented DevOps on-call experts

Save time and costs on learning & doing DevOps, hiring & managing DevOps.
How? Like this 👇

Free Project Planning: We dive into your goals and current state to prepare before a kickoff.

2-hour Onboarding: We prepare the on-call expert before the kickoff based on the DevOps work plan.

Focused Kickoff Session: We review the DevOps work plan together and choose first steps for.

Pay-as-you-go: Use our capacity when you need it, none of that retainer nonsense.

Build Rapport: Work with the same DevOps on-call expert through the entire engagement.

Experts On-Demand: Get new on-call experts from our team when you need specific knowledge or consultation.

We Don't Sleep: Just kidding we do sleep, but we can flexibly hop on calls when you need.

Top 0.7% of DevOps Engineers: We hired 7 DevOps on-call experts out of every 1,000 vetted.

DevOps Perspective: Our on-call experts accumulated DevOps experience and insights from multiple companies.

Shared Slack Channel: This is where we update and discuss the DevOps work.

Weekly DevOps Syncs: Discuss our progress, blockers, and plan the next DevOps steps with a weekly cycle.

Weekly Sync Summary: After every sync we send a summary of everything discussed.

DevOps Progress Updates: As we work, we update on DevOps progress and discuss the next steps with you.

Ad-hoc Calls: When a video call works better than a chat, we hop on a call together.

Free Architect Capacity: You occasionally get one of our DevOps on-call experts for free consultations.

What is DevOps On-Call Support?

Promoting DevOps in your company requires deep DevOps understanding and expertise. When you do it right, you can have a highly-available stable system, manage your infrastructure easily, understand your system using monitoring, deliver changes to production faster, and enable the developers to collaborate better. DevOps On-Call Support helps by providing you with experienced DevOps experts who can assist you with 24/7 incident response, proactive system monitoring & real-time troubleshooting and resolution.

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our EXPERTISe

How can we help?

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Discover how you can outperform your competitors with our DevOps On-Call Support

ROADMAP TO SUCCESS

How our DevOps On-Call Support process works

1

Initial Consultation

Step 1: Initial Call

Discuss your DevOps goals and requirements.

Step 2: Technical Deep Dive

Dive into the details required for building a On-Call Support work plan.

2

Project Planning

Step 3: Detailed Project Estimation

Look at all the details to figure out how much your DevOps project will cost.

Step 4: Review and Modify

Review the DevOps project estimation with you.

3

Implementation and Support

Step 5: Project Kickoff

Schedule a kickoff and implement the DevOps project plan.

Step 6: Continuous Support and Training

Continuously support the team, perform DevOps training sessions, and provide ongoing DevOps support when needed.

OUR UNIQUE ADVANTAGES

MeteorOps vs. Regular Agencies

MeteorOps ✅

Document

Regular Agencies 🥱

Quality of Talent

Top 0.7% of DevOps professionals
Often hire junior engineers

Project Management

Direct access to experienced specialists
Non-technical project managers

Solution Customization

Tailored to your needs
Generic, one-size-fits-all solutions

Hourly Capacity

Fully-flexible capacity with no commitment
Large hours bank commitment

Project Planning

Detailed work plan before work starts
High level planning after work starts
What Our Clients Say

Testimonials

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Working with MeteorOps was exactly the solution we looked for. We met a professional, involved, problem solving DevOps team, that gave us an impact in a short term period.

Tal Sherf
Tech Operation Lead
,
Optival
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They have been great at adjusting and improving as we have worked together.

Paul Mattal
CTO
,
Jaide Health
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Good consultants execute on task and deliver as planned. Better consultants overdeliver on their tasks. Great consultants become full technology partners and provide expertise beyond their scope.
I am happy to call MeteorOps my technology partners as they overdelivered, provide high-level expertise and I recommend their services as a very happy customer.

Gil Zellner
Infrastructure Lead
,
HourOne AI
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I was impressed at how quickly they were able to handle new tasks at a high quality and value.

Joseph Chen
CPO
,
FairwayHealth
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You guys are really a bunch of talented geniuses and it's a pleasure and a privilege to work with you.

Maayan Kless Sasson
Head of Product
,
iAngels
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I was impressed with the amount of professionalism, communication, and speed of delivery.

Dean Shandler
Software Team Lead
,
Skyline Robotics
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We got to meet Michael from MeteorOps through one of our employees. We needed DevOps help and guidance and Michael and the team provided all of it from the very beginning. They did everything from dev support to infrastructure design and configuration to helping during Production incidents like any one of our own employees. They actually became an integral part of our organization which says a lot about their personal attitude and dedication.

Amir Zipori
VP R&D
,
Taranis
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They are very knowledgeable in their area of expertise.

Mordechai Danielov
CEO
,
Bitwise MnM
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Thanks to MeteorOps, infrastructure changes have been completed without any errors. They provide excellent ideas, manage tasks efficiently, and deliver on time. They communicate through virtual meetings, email, and a messaging app. Overall, their experience in Kubernetes and AWS is impressive.

Mike Ossareh
VP of Software
,
Erisyon
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From my experience, working with MeteorOps brings high value to any company at almost any stage. They are uncompromising professionals, who achieve their goal no matter what.

David Nash
CEO
,
Gefen Technologies AI
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Nguyen is a champ. He's fast and has great communication. Well done!

Ido Yohanan
,
Embie
Tailored DevOps Solutions

Other Engagement Types

success stories and proven results

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Frequently Asked Questions

What’s your pricing model?

We work on an hourly basis. You can flexibly choose how much DevOps capacity you use every month - No commitment!

Do you provide discounts?

Yes, the DevOps hourly rate goes down based on the number of hours used every month.

Can we plan the work before starting work?

Yes! We first dive into your DevOps goals and technical details, and turn it into a plan. You can make the decision after reviewing the plan together.

How can we know what’s your professional level?

You can meet our DevOps Experts before making a decision to work with us!

Is there any hourly commitment?

Nope. You can use 2 hours of our DevOps capacity a certain month, and 200 hours the next - completely up to you!

Do you do hands-on work?

Yes, our DevOps On-Call Support service includes everything you would expect from any DevOps Engineer working in your team.