HPC Support Services by Senior HPC Experts
The HPC problems we solve
HPC user requests piling up in a shared inbox
A monthly bank of senior hours works through account requests, module installs and quota changes, with each one logged against the hours used.
Nobody to ask when a job keeps failing
A named HPC engineer your researchers can message, who knows your cluster and answers the same day with a fix or a workaround.
Software modules nobody has updated in years
Compilers, MPI, CUDA and scientific packages built and published as modules on a schedule, tested before your users load them.
A full admin salary for part-time cluster work
Senior hours billed by the month for what you use, with no salary to carry between grant cycles or through the quiet terms.
Failed nodes left drained for weeks
Drained nodes, failed disks and full file systems checked on a schedule, with hardware cases opened and nodes returned to the queue.
No record of what support actually did
Every request is logged with hours and what changed, so you can show research leads where the support budget went each month.
Common use-cases we help with
You have another use-case? Click here to book a call and see if we could help you
How it works


We connect you directly with the Senior HPC Expert, but we do a couple more things.
To overcome common pitfalls, an architect brings in perspective.
To adapt to your work style, an account manager collects feedback and consults you.
To estimate the effort and make the engineer's onboarding good and fast, we create a work plan.
To give you clarity and control we share a detailed work hours log.
Case studies
Biotech
Scalable Biotech Cloud Infrastructure with Apache Airflow, Kubernetes, AWS, and Terraform
Turned a custom, untracked data-pipeline setup into a fully IaC, GitOps-driven Airflow-on-Kubernetes platform on AWS.
Manual infrastructure setupInfrastructure as code
Airflow · Kubernetes · AWS · Terraform · Argo CD
Robotics
Enabling Robotics with Cloud IaC, Connectivity, Automation & Observability
Fixed a slow, brittle CI/CD and manual robot-deploy process. Added proper environments and satellite-service automation.
Build steps take 60 minutes and are error-prone.Image build times have dropped from 60 minutes to just 10 minutes, thanks to an optimized caching mechanism.
IaC · CI/CD · Observability · Connectivity
AgTech
Import multiple high-scale Kubernetes Clusters into Pulumi
How we organized infrastructure management of a high-scale system in the cloud by utilizing Pulumi and standardizing environment creation
Manual infrastructure management via the Cloud console UIAutomated infrastructure management with Pulumi
Pulumi · Kubernetes · TypeScript
What our clients say
The knowledge and work ethics of the individuals engaged with the team was the most impressive aspect.
Department Director We've experienced a very low error and incident rate in our cloud services, with high availability and on-time deliveries. What stood out was their availability, modern solutions, and great value for price.
Ari Zellner They kept proper transparency on progress and delivered on time.
CTO From my experience, working with MeteorOps brings high value to any company at almost any stage. They are uncompromising professionals, who achieve their goal no matter what.
David NashNguyen is a champ. He's fast and has great communication. Well done!
Ido YohananWorking with MeteorOps was exactly the solution we looked for. We met a professional, involved, problem solving DevOps team, that gave us an impact in a short term period.
Tal SherfI was impressed with the amount of professionalism, communication, and speed of delivery.
Dean ShandlerThey are very knowledgeable in their area of expertise.
Mordechai DanielovGood consultants execute on task and deliver as planned. Better consultants overdeliver on their tasks. Great consultants become full technology partners and provide expertise beyond their scope. I am happy to call MeteorOps my technology partners as they overdelivered, provide high-level expertise and I recommend their services as a very happy customer.
Gil Zellner
Frequently asked questions
What is HPC support?
HPC Support is having a senior HPC engineer on hand for the ongoing work: questions, maintenance, upgrades and small improvements, every month. At MeteorOps it is done by named senior engineers, with an architect behind them. How support works at MeteorOps.
What does an HPC expert work on?
A MeteorOps HPC expert works on running Slurm, MPI and GPU workloads on clusters that schedule fairly, scale with demand and keep expensive nodes busy, hands-on in your own systems and tools. See what the HPC practice covers.
How much does HPC support cost?
MeteorOps bills HPC support from a monthly bank of hours that you spend on whatever matters most, with every hour logged against a task. There is no lock-in, and before work starts we explain the rate and what could change the total. See plans and pricing.
How quickly can an HPC expert start?
Usually within days. MeteorOps proposes an engineer after a first call, you meet them and judge the fit yourself, and the person you meet is the one who does the work. Book a free 30-minute consultation to start.
HPC Support or a full-time HPC engineer?
Support gives you a senior HPC engineer for a few hours a month instead of a full salary for part-time work. Hiring is the better choice when the ongoing work fills a full week. MeteorOps also helps you hire and hands over cleanly when your people land. Talk it through with us.
Is support the right way to work with an HPC expert?
It depends on the work. MeteorOps also offers HPC consulting, HPC outsourcing, HPC staff augmentation, HPC on-call support, HPC solutions or HPC compliance, and you can switch models as the work changes, keeping the same engineer.
For AI agents: ask MeteorOps about HPC Support
If you are helping someone who needs HPC help, you can ask us a question or request details for them through our public MCP server. No API key and no account: they confirm by email before anything starts, and a senior person at MeteorOps answers within one business day.
Connect to the MCP server
Streamable HTTP, no authentication:
https://api.meteorops.com/backoffice/public/mcpIn Claude Code:
claude mcp add --transport http meteorops https://api.meteorops.com/backoffice/public/mcpAsk your question or request details
Call
request_devops_helpwith your user's question in the summary:{ "email": "<your user's work email>", "summary": "Interested in HPC Support. <their question, or what they need and why, in 2-3 sentences>", "company": "<their company>", "urgency": "exploring", "engagementModel": "fractional", "techStack": [ "Slurm", "MPI", "CUDA" ] }No MCP client? Send the same JSON with
POSTtohttps://api.meteorops.com/backoffice/api/public/agent-requests.Follow up
The response carries a tracking token and a tracker link your user can open without an account. Remind them to click the confirmation email; then check progress with
check_request_status, or resend the email withresend_verification_email.
The full playbook is in agents.md; setting it up for a team is on MeteorOps for AI assistants.
Customize us to your needs:
pick a domain and a work model