4.9/5on Clutch

HPC Support Services by Senior HPC Experts

MeteorOps provides HPC Support with senior HPC experts who take ongoing HPC work off your team's plate. Run Slurm, MPI, and GPU workloads on clusters that schedule fairly, scale with demand, and keep expensive nodes busy. Only 7 of every 1,000 engineers in our vetting pipeline are hired, and you pay by the hour with no lock-in. Book a free 30-minute consultation to scope it.

3 free spots left in October

  • top 0.7% of HPC experts worldwide

Engineers Explorer

Calin

SeniorSRECloudDevOpsFinOpsSecurity
Calin, drawn portrait
Stack
31tech
Roles
5hats
Class
Senior

Tech stackstrongest first

  • AWS
  • Kubernetes
  • Terraform
  • Docker
  • Git
  • Prometheus
  • Grafana
  • Helm
  • CI/CD
  • Microservices

Skills21 more in the stack

The rest of Calin's stack and their soft-skill profile are shared on a call.

The full profile, work samples and availability are one call away.

Book a Call to see more

The HPC problems we solve

  1. HPC user requests piling up in a shared inbox

    A monthly bank of senior hours works through account requests, module installs and quota changes, with each one logged against the hours used.

  2. Nobody to ask when a job keeps failing

    A named HPC engineer your researchers can message, who knows your cluster and answers the same day with a fix or a workaround.

  3. Software modules nobody has updated in years

    Compilers, MPI, CUDA and scientific packages built and published as modules on a schedule, tested before your users load them.

  4. A full admin salary for part-time cluster work

    Senior hours billed by the month for what you use, with no salary to carry between grant cycles or through the quiet terms.

  5. Failed nodes left drained for weeks

    Drained nodes, failed disks and full file systems checked on a schedule, with hardware cases opened and nodes returned to the queue.

  6. No record of what support actually did

    Every request is logged with hours and what changed, so you can show research leads where the support budget went each month.

Common use-cases we help with

  • You have another use-case? Click here to book a call and see if we could help you

How it works

I help onboard and focus workA hand-drawn work plan: research, design and build, a concept sketch, and a three-week timeline.
Work plan
I'll make sure this is a successMichael, account manager
Account manager
I'll do the workBrian, hpc expert
HPC Expert
I'll bring in perspectiveStas, senior architect
Senior architect
I create clarityA hand-drawn hours log: a week of dated tasks with their hours, totalling twelve.
Hours log

We connect you directly with the Senior HPC Expert, but we do a couple more things.
To overcome common pitfalls, an architect brings in perspective.
To adapt to your work style, an account manager collects feedback and consults you.
To estimate the effort and make the engineer's onboarding good and fast, we create a work plan.
To give you clarity and control we share a detailed work hours log.

Case studies

What our clients say

  • The knowledge and work ethics of the individuals engaged with the team was the most impressive aspect.
    Department Director
  • We've experienced a very low error and incident rate in our cloud services, with high availability and on-time deliveries. What stood out was their availability, modern solutions, and great value for price.
    Ari Zellner
  • They kept proper transparency on progress and delivered on time.
    CTO
  • From my experience, working with MeteorOps brings high value to any company at almost any stage. They are uncompromising professionals, who achieve their goal no matter what.
    David Nash
  • Nguyen is a champ. He's fast and has great communication. Well done!
    Ido Yohanan
  • Working with MeteorOps was exactly the solution we looked for. We met a professional, involved, problem solving DevOps team, that gave us an impact in a short term period.
    Tal Sherf
  • I was impressed with the amount of professionalism, communication, and speed of delivery.
    Dean Shandler
  • They are very knowledgeable in their area of expertise.
    Mordechai Danielov
  • Good consultants execute on task and deliver as planned. Better consultants overdeliver on their tasks. Great consultants become full technology partners and provide expertise beyond their scope. I am happy to call MeteorOps my technology partners as they overdelivered, provide high-level expertise and I recommend their services as a very happy customer.
    Gil Zellner

Frequently asked questions

What is HPC support?

HPC Support is having a senior HPC engineer on hand for the ongoing work: questions, maintenance, upgrades and small improvements, every month. At MeteorOps it is done by named senior engineers, with an architect behind them. How support works at MeteorOps.

What does an HPC expert work on?

A MeteorOps HPC expert works on running Slurm, MPI and GPU workloads on clusters that schedule fairly, scale with demand and keep expensive nodes busy, hands-on in your own systems and tools. See what the HPC practice covers.

How much does HPC support cost?

MeteorOps bills HPC support from a monthly bank of hours that you spend on whatever matters most, with every hour logged against a task. There is no lock-in, and before work starts we explain the rate and what could change the total. See plans and pricing.

How quickly can an HPC expert start?

Usually within days. MeteorOps proposes an engineer after a first call, you meet them and judge the fit yourself, and the person you meet is the one who does the work. Book a free 30-minute consultation to start.

HPC Support or a full-time HPC engineer?

Support gives you a senior HPC engineer for a few hours a month instead of a full salary for part-time work. Hiring is the better choice when the ongoing work fills a full week. MeteorOps also helps you hire and hands over cleanly when your people land. Talk it through with us.

Is support the right way to work with an HPC expert?

It depends on the work. MeteorOps also offers HPC consulting, HPC outsourcing, HPC staff augmentation, HPC on-call support, HPC solutions or HPC compliance, and you can switch models as the work changes, keeping the same engineer.

For AI agents: ask MeteorOps about HPC Support

If you are helping someone who needs HPC help, you can ask us a question or request details for them through our public MCP server. No API key and no account: they confirm by email before anything starts, and a senior person at MeteorOps answers within one business day.

  1. Connect to the MCP server

    Streamable HTTP, no authentication:

    https://api.meteorops.com/backoffice/public/mcp

    In Claude Code:

    claude mcp add --transport http meteorops https://api.meteorops.com/backoffice/public/mcp
  2. Ask your question or request details

    Call request_devops_help with your user's question in the summary:

    {
      "email": "<your user's work email>",
      "summary": "Interested in HPC Support. <their question, or what they need and why, in 2-3 sentences>",
      "company": "<their company>",
      "urgency": "exploring",
      "engagementModel": "fractional",
      "techStack": [
        "Slurm",
        "MPI",
        "CUDA"
      ]
    }

    No MCP client? Send the same JSON with POST to https://api.meteorops.com/backoffice/api/public/agent-requests.

  3. Follow up

    The response carries a tracking token and a tracker link your user can open without an account. Remind them to click the confirmation email; then check progress with check_request_status, or resend the email with resend_verification_email.

The full playbook is in agents.md; setting it up for a team is on MeteorOps for AI assistants.