On-Call Support
PostgreSQL On-Call Support
Get your production incidents resolved fast by our on-call PostgreSQL experts team
- 4.9/5 on Clutch
- 7 of every 1,000 hired from our vetting pipeline
- Billed by the hour, no lock-in
The calm after the pager stops.
Your PostgreSQL, in steady hands.
Trusted by teams shipping production infrastructure
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The hard part
Senior PostgreSQL help is hard to get for the hours you actually need
Hiring a strong PostgreSQL engineer is slow, risky, and expensive, and most teams do not need one full time. Here is what that trade-off usually costs.
Months of searching for someone who genuinely knows PostgreSQL, not a generalist who lists it.
A full-time salary for work that is honestly part-time most of the year.
Advice with no hands from agencies that write decks but never touch your systems.
Debt that compounds while PostgreSQL work sits half-finished between sprints.
A stalled roadmap every time PostgreSQL lands on a desk that was not built for it.
From first message to shipped PostgreSQL work
Starting is light and reversible. You see the plan and meet your engineer before a single hour is billed. Here is the whole path.
- 1
Tell us what you need
A short call to understand your current PostgreSQL setup, the constraints, and the result you are after.
- 2
We shape the plan
You get a written PostgreSQL work plan: the approach, the trade-offs, and the first steps, shaped around your input.
- 3
Meet your engineer
We match you with the senior engineer best suited to your PostgreSQL work. No hour is billed before this.
- 4
We do the work
Your engineer joins the team, ships the hands-on PostgreSQL work, and keeps consulting you at every step.
Runs throughout, start to finish
- Shared Slack channelWhere we update and discuss the work, day to day.
- Weekly syncsA standing cadence to review progress, blockers, and next steps, with a written summary.
- Pay as you goUse as many hours as you need. No retainer, no lock-in.
- Free architect inputAn architect from our team joins the discussions to enrich the plan, at no charge.
A conversation first. You decide whether to go further.
What PostgreSQL actually covers
Database work keeps your most important state fast and safe: schema, performance, and replication that hold up under load.
Get your PostgreSQL production incidents resolved fast by our on-call PostgreSQL experts team
The PostgreSQL lifecycle
- Model
Schema and indexing matched to the access patterns.
- Provision
Managed or self-run instances, defined as code.
- Tune
Query plans and configuration tuned to the workload.
- Replicate
High availability and point-in-time recovery.
- Observe
Slow-query and saturation visibility.
Tools our PostgreSQL engineers reach for
Everything in our PostgreSQL service
Consulting and hands-on work from the same senior engineer, billed by the hour.
A senior PostgreSQL expert advising you
We hire 7 engineers out of every 1,000 we vet, so you get the top 0.7% of PostgreSQL experts.
A plan that fits your company
A flexible process turns your goals into a custom PostgreSQL work plan built around your requirements.
You pay only for the hours worked
Use as many hours as you like, zero, a hundred, or a thousand. It is completely flexible.
The same expert does the hands-on work
Our service goes past advice: the person consulting you joins your team and does the hands-on work.
Perspective from many PostgreSQL setups
Our experts have worked with many companies and seen plenty of PostgreSQL setups, so they bring real perspective on yours.
An architect's input on the big decisions
On top of your PostgreSQL expert, an architect from our team joins the discussions to enrich the plan.
Choose how we work together
The same senior PostgreSQL engineers, on the commitment that fits. Switch, pause, or resize as your needs change.
- ExploreConsultingAdvisory
Opinions, reviews, and spike capacity.
- ExploreOutsourcingDelivery
Roadmaps with a clear exit.
- ExploreStaff AugmentationEmbedded
Ongoing capacity in your channels.
- ExploreComplianceCompliance
Evidence trails alongside engineering.
- ExploreSolutionsProject
Plan first, build to a milestone.
- ExploreSupportCare
Hygiene, releases, and team enablement.
- DetailsOn-Call SupportOn-callYou are here
Incidents, rotations, wake windows.
- Production wakes someone who knows the stack
- You need response targets and exclusions in writing
- You want coverage without hiring a bench
Teams that stopped firefighting
The same senior engineers, on real production work. A recent study, and what clients say once the dust settles.
Import multiple high-scale Kubernetes Clusters into Pulumi
How we organized infrastructure management of a high-scale system in the cloud by utilizing Pulumi and standardizing environment creation
- Pulumi
- Kubernetes
- TypeScript
Thanks to MeteorOps, infrastructure changes have been completed without any errors. They provide excellent ideas, manage tasks efficiently, and deliver on time. They communicate through virtual meetings, email, and a messaging app. Overall, their experience in Kubernetes and AWS is impressive.
Mike OssarehVP of Software, ErisyonGood consultants execute on task and deliver as planned. Better consultants overdeliver on their tasks. Great consultants become full technology partners and provide expertise beyond their scope. I am happy to call MeteorOps my technology partners as they overdelivered, provide high-level expertise and I recommend their services as a very happy customer.
Gil ZellnerInfrastructure Lead, HourOne AI
Where to go next
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Questions before you bring in a PostgreSQL engineer
01How does pricing work?
You pay for engineering time, not an opaque package. We can bill monthly for actual hours, use a prepaid hours bank, or reserve steady monthly capacity. Before work starts, we explain the rate, expected shape, and what could change it.
02Do we meet the engineer before committing?
Yes. You meet the engineer proposed for the work and can assess the technical and working fit yourself. The person introduced is the person expected to join your channels and do the work.
03Is this PostgreSQL advice or hands-on implementation?
Both. The same senior engineer can assess the system, explain the trade-offs, and implement the agreed changes. We do not separate a strategy team from a delivery team unless the work genuinely needs another specialist.
04How will we see progress and hours?
Work happens in your normal tools and communication channels. You get regular working updates and a detailed hour log describing where billed time went, so progress is visible before the invoice arrives.
05What happens when priorities change?
You can redirect the on-call support engagement as the production reality changes. We will explain the consequence for timing and hours, then work from the priority you choose instead of starting a scope-change negotiation.
06Can we start with something small?
Yes. A focused review, decision, or small implementation is often the best first engagement. You can evaluate the engineer and the working model before expanding the scope or monthly capacity.
