Data · DevOps · IT Support

This role focuses on helping a team improve how they monitor and operate a production platform. You will work hands on to set up or refine observability so that engineers can quickly understand what is happening in their systems, spot issues early, and respond with confidence. The work is practical and outcome driven, centered on making monitoring useful for day to day operations rather than just collecting data.

You will spend time understanding what needs to be measured, translating operational goals into clear signals, and helping other engineers adopt consistent practices for alerting and incident follow up. Expect to troubleshoot noisy or missing signals, reduce alert fatigue, and improve the clarity of dashboards and runbooks so that on call work becomes more predictable.

This is a good fit for someone who enjoys turning ambiguity into a clean monitoring strategy, communicating clearly with engineers who own services, and iterating until the signal quality is high. If you like diagnosing problems from telemetry, balancing reliability with practicality, and leaving behind systems that are easier to operate, you will enjoy this work.